RETURN & REFUND POLICY
RTR
Return & Refund Policy
Returns
Thanks for shopping at RTRcomputers.com. If you are not entirely satisfied with your purchase, we’re here to help.
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, all items must be unused and in the same condition that you received it.
- All items must be in the original packaging.
- All items need to have the receipt or proof of purchase.
- A 10% Restocking Fee to be applied at time of the refund being issued.
Refunds
If your return is received in the condition it was sent to you in and approved, we will initiate a refund to the original method of payment minus the restocking fee.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. If the item is not as described we may be able to provide a return shipping label. Contact us for more information.
Contact Us
If you have any questions on how to return your item to us, contact us.